HCL Technologies Off Campus Interviews For Freshers 2013, 2014 For The Post of "Trainee" On 17th October 2014
Name Of The Company: HCL Technologies Limited
Experience Required: Freshers 2013, 2014
Educational Qualification: B.tech/BE/BCA/BSc Physics, IT
Job Designation: Trainee
Functional Area: IT Hardware, Technical Support, Telecom Engineering
Type of Industry: IT-Hardware & Networking
Required Candidate Skills:
Package Offered : 1.80 LPA
Responsibilities:
Work Location: Chennai
Drive Location : Hyderabad
HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals.
Website: www.hcl.com
Drive Date: 17th October 2014 (Monday)
TIME: 9 AM - 11AM
Interview Venue :
Malla Reddy College of Engineering and Technology,
MRCET Campus,
Malla Reddy Group of Institutions,
Maisammaguda,
Near-AP Forest Academy,
Dhulapally-p.o,
Secunderabad-14.
Land Mark: 2kms from Bahadurpally jn.,
4kms from Kompally Jn.s:
Experience Required: Freshers 2013, 2014
Educational Qualification: B.tech/BE/BCA/BSc Physics, IT
Job Designation: Trainee
Functional Area: IT Hardware, Technical Support, Telecom Engineering
Type of Industry: IT-Hardware & Networking
Required Candidate Skills:
- 2013/2014 B.tech/BE/BCA/BSc Physics, IT
- 50% throughout in academics
- No standing arrears
- Willing to relocate anywhere in India/Abroad
- Willing to sign the bond as applicable
- Willing to work in 24*7 environment
- CTC: 1.80 LPA
Package Offered : 1.80 LPA
Responsibilities:
- Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions
- Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any)
- Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention's
- Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact
- Administer and provide User account provisioning & activities
- Assign work orders / incidents to appropriate support teams and follow up until closure.
- Route problems to internal 2nd and 3rd level IT support staff
- Escalate complex problem to appropriate support specialists
- Routine maintenance updates with other IT staff and business units
- Initiates, Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
- Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT Infrastructure components for customers end users
- Identify, evaluate and prioritize customer problems and escalations
- Participate in on-going training and departmental development
- Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support.
Work Location: Chennai
Drive Location : Hyderabad
HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals.
Website: www.hcl.com
Drive Date: 17th October 2014 (Monday)
TIME: 9 AM - 11AM
Interview Venue :
Malla Reddy College of Engineering and Technology,
MRCET Campus,
Malla Reddy Group of Institutions,
Maisammaguda,
Near-AP Forest Academy,
Dhulapally-p.o,
Secunderabad-14.
Land Mark: 2kms from Bahadurpally jn.,
4kms from Kompally Jn.s:
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