Name Of The Company: CipherCloud India Private Limited
Experience Required: Freshers
Educational Qualification: B.E,B.Tech -2013 and 2014 passed out candidates are only considered for fresher position.
Job Designation: Support Analyst Trainee
Functional Area: Application Programming
Type of Industry: IT-Software Services
Required Candidate Skills :
Technical Skills:
- Linux Certified or Linux Trained.
- CCNA , ITIL Certification is a Plus.
- Basic shell scripting and networking knowledge
- Knowledge of Java and SQL is a plus.
- BS in Engineering, Computer Science, or related discipline
- 0 years of work experience in a customer-facing role supporting security or enterprise software products, consulting services.
- Enterprise software deployment experience delivering to global enterprise customers is a plus. Basic working knowledge of Linux, etc., operating system, and shell scripting
- Working knowledge of load balancing, clustering, and redundancy is a plus.
- Working knowledge of http, web applications, and email servers is a plus.
- Working knowledge of networking and application security is a plus.
- Working knowledge of enterprise databases is a plus
- Strong communication and incident management skills.
- Thinks collaboratively and communicates effectively with customers, partners, and people at all levels.
- Entrepreneurial drive and work ethic, self-motivated, results oriented and demonstrated ability to add value and succeed in a fast paced environment.
- Ability to think outside the box and willingness to do whatever it takes to get the job done right and within schedule.
- Good analytical and troubleshooting skills.
- Team player.
Job Description:
Key hands-on and customer-facing role in the professional services group who will be responsible for CipherCloud solution support at customer sites remotely
Demonstrated capabilities in leading basic support activities like incident logging, initial troubleshooting, doing root cause analysis, updating knowledge base, logging updates, interacting internal, external stakeholders, ensuring SLAs are adhered in terms of issue resolution, communication and appropriate adherence to incident management procedures.
Closely interact with enterprise customers in leading technical support of CipherCloud product issues
Closely collaborating with engineering teams in thoroughly understanding the technical aspects of the solution provided for self-reliant delivery and support to enterprise customers
Work Location: Hyderabad
About company:
CipherCloud is the market-leading provider of cloud encryption gateways that enable enterprises to securely adopt cloud applications and platforms by eliminating concerns about data security, residency and regulatory compliance. CipherClouds industry acclaimed operations-preserving encryption and tokenization technology secures sensitive information in real time, before it's sent to the cloud, without impacting usability or requiring any change to the application. CipherCloud has been recognized by Gartner as a Cool Vendor in Cloud Security.
Website: www.ciphercloud.com
Interview Process:
First round - Group Discussion
Second Round - Written Test
Third Round - Face to Face Discussion.
Walk in For Freshers on 6th Feb 2015 from 11 :00 AM - 02:00 PM
Office Address:
CipherCloud India Pvt Ltd
Unit No:04-01,4th floor,
Block - 2,Cyberpearl,Hi-Tech City,
Madhapur, Hyderabad
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